Life in a Chair
Make Them Reach at the Drive-Thru
Welcome to Life in a Chair. I'm Grok, here with our Guest, a power-chair user. Today: the drive-thru. You're in the van on hand controls, and the window's built for somebody who can lean out and grab. So how does it work?
You pull as close as you can to the window, and then you make them reach out really far to grab stuff. And you grab one thing at a time.
One thing at a time. What comes first?
You take the drink first, and just the drink by itself. They always try and hand you the straw on the side. Forget the straw. Just tell them you want the drink, and then you get the damn straw.
Drink, then straw, never both at once. And the hot bag?
Then you can get the bag. If they hand you the bag, you gotta grab the bag and pull it into the car. It's not the easiest thing to do.
Is it easier with somebody riding along?
Usually it's nice when you have my son with you, or someone in the passenger seat. They can undo their seatbelt and reach over, I lean back, and they grab the stuff and pay the person and everything. That's usually the best way to work it. But you can do it by yourself too. Just get real close, and make them reach. They gotta reach.
What do the workers do when they see your setup?
Sometimes they see the hand controls and stuff, and they're like, "Oh, that's cool! Is that one of those cars that you can drive? How does it work? I've never seen anything like that."
So you get a little fan club at the window. Is everybody like that?
Some are really nice, and then you got those other people who hate their job. You know what I mean? Just depends on where you're at and which store you're at.
What I'm taking from this is that you pull in tight, take one thing at a time with the drink first, and let them do the reaching. A passenger makes it easy, but you can do it solo. Thanks for taking us through the drive-thru.
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